Marketing & Communication sets the organization-level email identity for all outbound messages sent by Slayte. These settings define who emails appear to come from and what appears in the email footer and signature.

Open Marketing & Communication

1. Click Admin in the left navigation.
2. Click Communication, then click Marketing & Communication.

Sender identity

The Communication Email Address field sets the From address for all outgoing emails. This is the address your submitters and reviewers see in their inbox. The Communication Name field sets the display name shown alongside the address.

The Organization Name field sets the name that appears in the email envelope — the name your recipients see as the sender in their inbox. This is typically your association's full name.

For example, setting the organization name to ABC Conference, the email name to ABC Conference, and the address to noreply@abcconference.org shows recipients ABC Conference <noreply@abcconference.org> in their email client.

Always BCC

The Always BCC field sends a blind carbon copy of every outgoing email to the address you enter. Use this to keep a record of all platform communications in an inbox of your choice. Multiple addresses are not supported here - use a single shared inbox or group address.

Support message

The Support Message field sets a short line of text that appears in notification emails pointing users to your support contact. Enter something like Questions? Email us at support@yourorg.org. Keep it brief.

Email signature

The Email Signature field adds a closing block to all outgoing notification emails. Use it for your organization name, website, or contact information. HTML is supported if you need formatted text or a logo image.

Footer

The Footer field sets the text at the very bottom of every email. Use it for legal disclaimers, unsubscribe language, or your organization's mailing address.

Banner image

Upload a Banner Image to add a branded header image to all outgoing emails. Recommended width is 600 pixels. Use a PNG or JPG file.

Call-level overrides

Each call can override the org-level sender identity. Call admins set a call-specific communication email and name in the call's Settings tab. This lets individual programs send from a different identity than the org default. See Call Notifications and Email Settings for steps.

Custom email delivery

By default, Slayte sends all platform emails through Slayte's own email servers. The sender envelope is formatted to your brand, but delivery comes from Slayte's infrastructure. Some members with strict corporate email security may see these emails filtered before delivery or marked as spam.

To improve deliverability, you can route all platform emails through your organization's own mail servers. This gives your IT team full control over delivery and ensures emails pass your members' security filters. Contact support@slayte.com and a Slayte specialist will provide the DNS and mail server details your IT team or webmaster needs to complete the setup.