Managing your registrations
As an attendee, you can view and manage your existing registrations using the Ticket Management feature; this guide will show you how to review your registration details and make changes to your sessions if needed.
- Once you log in and land on the event page, go to the left-hand menu under Registration click on the Ticket Management section.
- Here, you will see all your registrations; this includes any tickets you’ve purchased for other people as well.
- Each registration is shown as a card including information like registration type, ID, purchaser name, registration status, and invoice details.Click the down arrow on the right side of the card to expand and view more details.
When you expand the card, you’ll also see the registrant's details, total cost, and any extra information submitted during registration. - To make changes to sessions, click Edit Sessions. This will open a new page where you can add, remove, or update the sessions linked to that registration.
By default the additional details are hidden, click on the down arrow to expand the information; here you will see all the information entered during the registration: - To add sessions, click Add New Session, a pop-up will appear with the list of available sessions for the event. Here you can use the searchbar to search for a specific session or you can filter them by date.
Here the session card will show their Title, Categories, Speaker(s) as well as their scheduled Date & Time. - Once you are content with the new sessions added, you can click the "Add x to Registration"
- The updated sessions will appear in the sessions section. Here you will also have the option to Remove any sessions you no longer wish to attend.
- To check if any additional charges apply, click Calculate Changes.
- If the changes are free, you can confirm and save them.
If there’s a payment required, you’ll be redirected to the Pay and Finish page to complete the transaction.
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